Privacy Policy for Touch For Glow Spa
At Touch For Glow Spa, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or use our website (referred to as the “Site”), book services, or interact with us in any way. By using our Site or services, you agree to the terms outlined in this Privacy Policy.
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Information We Collect
We may collect the following types of personal information when you interact with us:
a) Information You Provide Directly
– Personal Identification Information: Name, email address, phone number, address, and date of birth.
– Service Details: Information related to the services or products you book, purchase, or inquire about.
– Payment Information: Credit/debit card details or payment method information when you complete a transaction on our Site (processed securely through third-party payment gateways).
b) Information Collected Automatically
When you visit our Site, we may automatically collect certain information, including:
– Device Information: Your device type, operating system, browser type, and IP address.
– Usage Data: Pages you visit on our website, time spent on the Site, and other diagnostic data to improve our services.
c) Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device to remember your preferences and improve functionality. You can manage or disable cookies through your browser settings, but this may impact your user experience.
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How We Use Your Information
We use your personal information for the following purposes:
a) To Provide and Improve Our Services
– To process bookings, payments, and deliver the services or products you request.
– To personalize your experience and recommend services or products based on your preferences.
b) To Communicate with You
– To send appointment confirmations, reminders, or updates regarding your bookings.
– To respond to inquiries, feedback, or customer support requests.
c) For Marketing Purposes
– To send promotional emails or special offers, only if you have opted in to receive marketing communications. You can unsubscribe at any time.
d) To Improve Our Website
– To analyze how users interact with our Site and improve its functionality, content, and security.
e) To Comply with Legal Obligations
– To meet regulatory requirements, resolve disputes, or enforce our terms and conditions.
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How We Protect Your Information
We are committed to safeguarding your personal information. We implement the following measures to ensure your data is protected:
– Data Encryption: Payment and sensitive information are transmitted using secure encryption protocols (e.g., SSL/TLS).
– Access Control: Only authorized personnel have access to your personal information.
– Third-Party Security: We ensure that any third-party service providers we work with comply with strict data protection standards.
However, while we take every precaution to protect your data, no method of transmission or storage is 100% secure. By using our Site, you acknowledge and accept this inherent risk.
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Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
a) With Service Providers
We may share your data with trusted third-party vendors who assist us in providing our services, such as:
– Payment processors
– Email marketing platforms
– Website hosting and analytics providers
b) For Legal Reasons
We may disclose your information if required to do so by law or in response to valid legal processes, such as subpoenas or court orders.
c) Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner or successor entity.
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Your Rights
As a user of our Site, you have certain rights regarding your personal information:
– Access and Update: You can request access to the personal information we hold about you and correct or update any inaccuracies.
– Withdraw Consent: You have the right to withdraw your consent for marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
– Data Deletion: You can request that we delete your personal information, subject to any legal requirements or obligations to retain it.
– Cookies Management: You can control or delete cookies through your browser settings.
To exercise any of these rights, please contact us using the information provided below.
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Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
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Children’s Privacy
Our website is not intended for use by individuals under the age of *18*, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately, and we will take the necessary steps to delete the information.
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Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.
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Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:
– Email: [email protected]
– Phone: +601118682908
– Address: No.14, Level 2, Jalan Shahab 3, Shahab Perdana, 05150 Alor Setar, Kedah
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Thank you for trusting Touch For Glow Spa with your personal information. Your privacy is important to us, and we are committed to protecting it while delivering an exceptional experience.