Terms and Conditions
Welcome to Touch For Glow Spa’s website! By accessing or using our website (referred to as the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully, as they govern your use of our website and the services or products we provide through it. If you do not agree with these Terms, kindly refrain from using our Site.
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1. General Information
– This website is owned and operated by Touch For Glow Spa (referred to as “we,” “our,” or “us”).
– Throughout the Site, the terms “you” or “your” refer to the user or visitor of our website.
– These Terms and Conditions apply to all visitors, users, and anyone who accesses the Site.
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2. Use of the Website
By accessing or using our website, you agree to the following:
– You are at least 18 years old or are using the website under the supervision of a parent or guardian.
– You will not use this Site for any illegal or unauthorized purpose.
– You agree to provide accurate and up-to-date information when interacting with our website (e.g., booking appointments, creating an account, or purchasing products).
– You will not attempt to interfere with the proper functioning of the Site, including introducing viruses, malware, or other harmful components.
We reserve the right to restrict or terminate your access to the Site at any time if we believe you have violated these Terms.
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3. Booking and Appointments
– All bookings made through our website are subject to availability. We reserve the right to accept or decline any appointment request.
– You are responsible for ensuring that the information provided during booking is accurate and up-to-date.
– Cancellation Policy: Please refer to our Cancellation and Rescheduling Policy for details on cancellations and rescheduling appointments.
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4. Payments and Refunds
– Payments for services and products can be made directly through the Site. By making a payment, you confirm that you are authorized to use the payment method provided.
– Refund Policy: Refunds are governed by our Return and Refund Policy. Please review it for detailed information.
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5. Delivery Policy
Delivery of Products:
– We offer delivery of products both within Malaysia and internationally. Delivery charges will apply and be calculated at checkout based on your location.
– Orders will be processed and shipped within 3-5 business days.
– You will receive an email confirmation once your order has been shipped.
– Domestic Shipping: Delivery times within Malaysia typically range from 5-7 business days for standard shipping.
– International Shipping: Delivery times for international orders may vary depending on the destination, but typically range from 7-14 business days. Please note that customs processing and duties may affect delivery times.
– International shipping charges will vary depending on the weight of the items and the destination country.
Lost or Damaged Goods:
– If you receive an item that is damaged or defective, please contact us within 7 days of receiving the product. We may request photos of the damaged item and packaging in order to process your claim.
– For international orders, we may ask for additional documentation required by your local customs or postal service to process your claim.
6. Intellectual Property Rights
– All content on this website, including but not limited to text, images, graphics, logos, videos, and software, is the property of Touch For Glow Spa and is protected by copyright, trademark, and other intellectual property laws.
– You are not permitted to copy, reproduce, distribute, or modify any content from the Site without prior written consent from us.
– You may view or download content from the Site for personal, non-commercial use only.
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7. User Responsibilities
When using our Site, you agree to the following:
– You will not upload, post, or transmit any content that is unlawful, threatening, defamatory, obscene, or otherwise objectionable.
– You will not impersonate any person or entity or misrepresent your affiliation with any person or entity.
We reserve the right to remove any content or restrict access to users who violate these terms.
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8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by Touch For Glow Spa. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. Your use of such links is at your own risk.
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9. Limitation of Liability
To the fullest extent permitted by law:
– Touch For Glow Spa shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of the Site or reliance on any content provided.
– We do not guarantee that the Site will be free from errors, interruptions, or viruses.
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10. Privacy Policy
Your use of our Site is also governed by our Privacy Policy which outlines how we collect, use, and protect your personal information. Please review it carefully.
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11. Changes to the Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to this page. It is your responsibility to review these Terms periodically for updates.
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12. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Majlis Bandaraya Alor Setar, Kedah and any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Alor Setar, Kedah.
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13. Contact Us
If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us at:
– Email: [email protected]
– Phone: +601118682908
– Address: No.14, Level 2, Jalan Shahab 3, Shahab Perdana, 05150 Alor Setar, Kedah
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By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Touch For Glow Spa, and we look forward to serving you!